Complementary Season of Postal Art Membership on artwork orders $2,000+
Shipping & Delivery
Please allow 5–10 business days for packaging and dispatch. Each artwork is carefully prepared for its journey to ensure it arrives safely and ready to live in your space. Works are packaged using protective materials and are shipped with full tracking and insurance.
Shipping costs are calculated based on the size, weight, and destination of the piece. Smaller works ship at a standard rate, while larger pieces require a custom shipping quote. For oversized works, you will be contacted after purchase with an exact shipping cost before finalizing delivery.
Where Can I Find My Order Confirmation?
Your order confirmation and invoice is delivered to your inbox after purchase. If you cannot find it in your primary inbox, it may have ended up in your spam.
Can I Change Something In My Order?
Shipping address changes may be requested within 24 hours of purchase. After this window, changes cannot be guaranteed, as orders may already be processed or in transit.
Will I Get A Certificate Of Authenticity?
To preserve integrity, only originals and limited editions arrive with a certificate of authenticity. Open edition prints will not come with a certificate.
Do You Ship Worldwide?
International shipping is available upon request. Please contact for a quote.
Large-Scale Works
Due to the scale and fragility of larger pieces, works over a certain size may ship separately, require custom crating, or be offered as rolled shipments. In some cases, local delivery or pickup may be available.
All original artworks are shipped fully insured. In the rare event that a piece arrives damaged, please contact within 48 hours of delivery with photographs of the packaging and artwork so that a claim can be filed promptly. A resolution, such as repair, replacement (when possible), or refund will be arranged.
Insurance & Damage Protection
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Jaylene's creates environmentally conscious artwork from sustainable materials.
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